Letters from Clients

LETTERS FROM CLIENTS
Providing Real Esate Services for all of San Luis Obispo and northern Santa Barbara County.

EmilyThankYou

Thank you for honoring us and, again for making this whole house-buying process so much easier for us!
Most Fondly,
Mike, Kristin, Emily and Andy

Emily Sullivan

Ruby & Patrick, Raymond and Associates

I’m not easy to impress.
Frankly, most businesses and service providers disappoint me in one way or another. In my career, I have to be brutally nit-picky and frankly, most folks don’t measure up. I have to say I was impressed in every way with the Raymond’s. Our house search took over 6 months from the time we expressed interest to the time we found “The One”. We looked at dozens of houses over that time and they were always helpful and flexible with showings and market comparisons. They are very in-touch with the market and financing requirements and answered my constant (really: several times a day) stream of emails with questions. They use the latest search tools so we found out about new houses on the market almost instantly. They worked very well with our crazy schedules. We were able to handle most tasks via email and scanner, which saved a lot of hassle for us and made the process more efficient. As a team, Ruby and Patrick work well to cover the bases and it seems like one of them is always available to answer your questions immediately. When we found our new home, they were able to respond quickly to get our offer in fast. They handled extensive negotiations with the seller’s agent and freed us from that emotional drain on our time. In the end, we bought a wonderful house that fits our needs and the transaction went smoothly. Honestly, I expected to be disappointed at some point. It always seems to happen. But, in this case, it never did. They just kept doing everything right, every time and with a smile! I can recommend Ruby and Patrick without reservation.

Mike Sullivan


Thomas Key & Linda Hess-Key
5122 Whispering Oak Way
Paso Robles, CA 93446
(805) 239-5966

In the Summer of 2009, myself, and my then soon to be wife Linda, had been interested in looking for property in the Paso Robles area. At that time I lived in far Northern California, and Linda lived in North Long Beach, making it difficult to search the Central Coast area. Linda had gotten the number for Raymond & Assoc.. Most likely from an online listing. Patrick and Ruby had become our eyes and ears from that point on, and without their tireless work, we would not have been able to find what we had been looking for, and finalize a deal.
Myself, and Linda, would wholeheartedly recommend these fine people who are so dedicated to the service they provide, and their knowledge of the real estate world is a real asset!
We still seek their advice when we have any real estate concerns, and we consider them the best of friends!

Respectfully,
Thomas Key


Ruby & Patrick,

I wanted to take this opportunity to thank you for the work that you did for us in locating, and closing escrow on, the perfect beach house for us. As you know, I am a busy lawyer and President of California Women Lawyers this year. I knew that trying to buy a vacation home during this very busy year was really probably more than I could handle. But, once my husband got in touch with you, you made the process very easy.
You really listened to what we wanted, and then showed us only those properties that fit our needs. You took the time to tell us about the market in the area and the pros and cons of each neighborhood that we looked at property in. And, once we were in escrow, you went above and beyond any expectation when a title issue arose and Ruby personally went down to the County offices and took care of it!
On a final note, your website is one of the best in the San Luis Obispo area. Most websites don’t allow you to view all of the information regarding the properties. They require that you submit your personal contact information and then they will contact you with the information. Yours, however, is different in that you can review all of the properties’ information and then contact you if interested in looking at the property. This makes your website extremely user-friendly.
I and my husband have recommended, and will continue to recommend the Raymond Real Estate Team to all of our friends and colleagues.

Thank you again,
Jean & Jerry Pledger


To All,
Ruby and Patrick THEY ARE THE BEST!!!!!!
They took the time to answer all my questions and walked me through the whole process of buying a home and selling my parents home. I would not go to anyone else now that they have spoiled me. With their attention to detail, patience and knowledge I was able to buy a cute little house in a nice established neighborhood.
Love it.
Ruby and Patrick thank you for all your help and I will recommend your service to anyone and to everyone.

Sincerely,
Karen

Dear Patrick and Ruby,
We both wanted to thank you for all your efforts on our behalf. Although our expectations were very high you were able to exceed them. You made the daunting task of finding the right property for us an enjoyable one. Your combination of professionalism and kindness make the “Raymond Team” a truly outstanding team.
We cannot thank you guys enough for helping us to find our dream home. Even after escrow closed you have been there answer questions and assist us in acclimating to the area. We value your extensive business knowledge and your friendship.

With warm regards,
Clive and Carmen Grey


Dear Ruby and Patrick,

We wanted to thank you for selling our home and making our new home purchase in Nipomo so pleasant. We were very impressed with your knowledge, professionalism and your incredible attention to detail. Inspite of the obstacles that we encountered with the sellers, you did a fantastic job in keeping everyone on schedule ensuring our targeted move in date. The most special part about that transaction is meeting not just 2 wonderful realtors, but maintaining a friendship that will last a lifetime.

We love you both!!!
Thanks, Duane and Gloria
Dear Ruby and Patrick,

Just a note to let you know how much we enjoyed working with you during the purchase of our vacation home on the Central Coast. Thank you for your knowledge, advice and patience as we searched for just the right place. You were always there for us as we went through the many steps to finalize our purchase. Your warm and friendly personalities made it a “fun” experience. We have and would recommend The Raymond Team to one and all.

To a continuing friendship,
Joe and JoAnn Wood


Dear Ruby and Patrick,

I just wanted to pop out a note to you to let you know how much Richard and I appreciated your professional services as our Realtors. It was a big decision to buy a home on the Central Coast, and an even harder one to know exactly what areas to look in and then make a decision as to which one. You both made this process so much easier, you are both so calm and cool, but so knowledgeable about every aspect of the process. Richard being an attorney is pretty picky about who handles our real estate transactions, so my highest compliment to you both. Thank you again, it was not only an exciting process, but you also made it fun. Oh! I can’t leave Bear out of this thank you, tell that sweet doggie of yours too, that our animal loving son, says thanks to Bear, she entertained him well!! All our best, see you soon!

Ellen, Richard and Daniel Maietta
Happy New Residents of Nipomo, CA


To all concerned,

Ruby and Patrick Raymond provided me with excellent service. I was impressed with their warm and friendly professionalism and always being available to answer all my questions. They were extremely patience and surpassed all my expectations. My home was listed with several showing instructions including watching after of my pet housedog. Ruby and Patrick were positive and kept me informative throughout the whole process addressing all my concerns. The house was under contract with-in the listing contract time frame and sold without any problems. I was so delighted with their service; I recommend them to all my friends and family.
Thank you Raymond Team for selling my home.

Richard Olewiler Jr.


To whom it may concern,

Ruby Raymond and the Raymond Team service was excellent and exceeded our expectations. Our home was listed and ready to sell almost immediately! Ruby and Patrick worked together well and made the process move quickly! The house was under contract with-in a few weeks – WOW. All of our questions were answered fully and they met all of our requests for the final contract. We were very excited to be finished and selling our home so quickly and easily.
Thanks!
P.S. We’ve already recommended The Raymond Team to our friends.

Kelly & Ty Bruggemann


Dear Ruby and Patrick,

Thank you both for the great job you did in selling my home so we can move to Texas to be closer to my wife’s relatives. Because of your experience and knowledge you were able to help us through some of the rough spots. Your communication with us was excellent and your emails were also a great resource for us, providing us with high-level assurance that resulted in a smooth and comfortable transaction. We were impressed with your patience and the prompt answers to all our questions addressing all of our concerns and needs. Please have any of your new clients contact us if they want to talk to someone that you’ve worked with in the past. We would be happy to tell them of your great service and care you took with us.

Best regards,
Chuck and Julie Ward


Dear Ruby and Patrick Raymond,

I just wanted to take a minute to thank you both for the great job you did helping me sell my home of many years and buy a newer one closer to my son. As I’m sure you remember, this was my first time selling real estate and I came to you with no experience and no knowledge. You were excellent at giving me the information I needed to work through the transaction comfortably. You had answers for all my questions and great suggestions in the (many) areas where I needed some guidance. I was also impressed by your knowledge of the Central Coast community. Your web-site was also a great resource for me. I can’t imagine working with anyone else to sell or buy. Please feel free to share these comments with anyone who might be interested. If any of your prospective customers would like to talk to someone you’ve worked with in the past, I’d be happy to chat with them about my experience and my impressions.

Best of luck and thanks again.
June Knight


Dear Ruby Raymond,

This note is to thank-you for all of your support and professionalism. However, I guess any real estate agent could have done that. It was very gratifying that you provided the kind of expertise I find rare in business. You had studied very thoroughly the market as to not only price but also contractors and neighborhoods. I found your knowledge extremely helpful. Also you were always respectful and listened to my questions and provided thoughtful and knowledgeable answers. As someone in private business before, you provided very important information as to how to balance my new business with my demands of family and for a home. Moving from Santa Maria to Nipomo area, which I was not familiar with, I was extremely lucky to run across you. You were excellent in following through every step of selling my home and buying the new home. You made the process easy and made sure to show up every time to give me advice on such things as extras, easements, disclosures, etc. However, in the mean time you were always concerned about how my new business was doing. Thanks again for all of your help.
I have recommended you to many of my friends and family.

Tom and Jean Simpson